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portable horizontal band sawmill machine Automatic Large Heavy Duty Horizontal Band Sawmill CNC vertical band sawmill with log carriage Multi blades ripsaw machine
We have perfect pre-sale & after-sales service system.
1-Reply customer’s email or call customer back in 3 hours if missed any calls.
2-Design the best processes and programs according to customer’s usage and requirement.
3-Answer customer’s questions patiently.
On purchase service :
1-Commissioning the machines before shipment carefully.
2-Train the customer’s technician,And provide operation video and matters needing attention.
3-Arrange customs declaration, sea shipping, insurance, etc.
After-sales service :
1-Our machines’ warranty period is 12 month, We will provided spare parts for free
within 12 month,But will need customer bear the delivery cost.We charge cost price and delivery cost after the warranty period.
2-Provide the solution of the installation or use problem within 3 working hours.
3-Engineers able to install and train the operators overseas.